Support

Email [email protected]. We answer within two business days.

Common questions

Why did my order queue instead of filling?

Market orders fill only during the regular session (9:30–16:00 ET on trading days) and only with a fresh quote. Queued orders fill at the first fresh quote after the next open; day orders expire at the close.

Why does my return differ from my cash change?

Public returns are time-weighted, so deposits, resets and adjustments are excluded. See the methodology.

How do I cancel a creator subscription?

Subscriptions are billed by Apple. Open Settings › Subscriptions on your iPhone, or use Settings › My Subscriptions › Manage in App Store inside FolioFolk.

How do I export or delete my data?

Settings › Export My Data builds a JSON file you can share. Settings › Delete Account schedules deletion after a 30-day grace period; sign in before then to keep the account.

Something looks wrong with a price or a fill.

Tell us the symbol, the time and the order id from Orders › order details. Every fill records the quote it used.